At The Motion Bridge ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Runway ("the Service").
Information We Collect
Personal Information
When you create an account, we may collect:
- Email address
- Name (optional)
- Profile information you choose to provide
- Account preferences and settings
Usage Data
We automatically collect certain information when you use the Service:
- Device information (type, operating system, browser)
- Usage patterns and interactions within the app
- Game progress and decisions (to personalize your experience)
- Error logs and performance data
Conversations with AI Characters
When you interact with AI-powered characters in Runway, your messages are processed by our AI systems to generate responses. We store conversation history to maintain context and provide a personalized experience.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Personalize your learning experience
- Process your account and manage your subscription
- Send you updates and communications (with your consent)
- Analyze usage patterns to improve our product
- Detect and prevent fraud or abuse
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our Service (hosting, analytics, AI processing)
- Educational institutions if you're using Runway through a school or organization program (limited to progress and usage data)
- Legal authorities when required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure cloud infrastructure (Supabase, hosted in the EU)
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at runway@themotionbridge.com.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. You can request deletion of your account and associated data at any time.
Children's Privacy
Runway is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
The Motion Bridge
Email: runway@themotionbridge.com